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Phones at Ridgewater

Ridgewater College IP Telephone System

Ridgewater's phone system allows employees to call on the opposite campus by dialing their 4 digit extension. We are also able to dial a large area without dialing 1 for a long distance call.

This list shows the areas we can dial. Most Ridgewater employees have either a 7912 or a 7961 phone.

All employee extensions have a voicemail box. If you are new you will need to walk through a setup. Press your message button to start the setup. Here is a list of the voicemail menu commands.

To access your voicemail from off campus dial your phone number. When you hear your voice mail start press the * key on your phone.

You will be asked for your id. That is your full 10 digit phone number. Enter that number and press the # key.

Next it instruct you to enter your pin followed by #.

If your phone isn't functioning properly, try resetting it by following the steps below.

Cisco IP Phone 7912

7912 Phone

  1. Press **#**
  2. Press the key to answer yes to reboot your phone
  3. You will see your screen changing.

Cisco IP Phone 7961

7961 Phone

  1. Press the settings key
  2. Press **#**
  3. You will see your screen changing.

If you still experience phone problems email or call Stacie Laughlin at x5738.

We have phone in classrooms so we can enhance the ability to broadcast messages such as emergency broadcasts, weather alerts, and closures through the phone system.

Please do not disconnect any of these phones.

Some employees share a phone. With these phone there is the ability to use extension mobility to change the phone to your extension.

Complete instructions are included in your phone guide. Here is a link to an online demo.

Meet-Me conferencing is an easy way to have a phone meeting with people on or off campus. In order to use the Meet-Me feature, go off-hook and press the Meet-Me button from your phone.

Press the More softkey once in order to reach this Meet-Me.

After you press the Meet-Me button, dial the conference number that you want to join.

Everyone who dials the same Meet-Me number joins the conference together.

There are two Meet-Me numbers for on campus conferencing, 1188 and 1189. If you have someone from off campus you want to meet with use x 8765 to setup the call.

Anyone calling from off campus needs to dial 320.234.8765

To transfer a call directly to voicemail press the transfer button and then dial a * and the 10 digit phone number.