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Email

Every cellphone and situation is a little bit different, but here are some general setup options.

1. I haven't activated my Star ID or I don't know what my Star ID is, how can I access my e-mail?

If you haven't yet to activate your Star ID, you will need to go to https://Starid.mnscu.edu and activate your Star ID.

If you have activated your Star ID, but do not remember what it is, or what the password is, go to https://Starid.mnscu.edu and use the self help options to recover your Star ID or reset your Star ID password.

2. What is my username and password for E-mail?
Valid usernames and passwords for student e-mail are:

  1. Star ID & Star ID Password
  2. E-mail Address & Star ID Password
    Example: John Smith has a Star ID of ab1234cd with his password set to
    Passw0rd!, and an e-mail address of smithjoh@go.ridgewater.edu.
    John can logon to e-mail with his username as either his Star ID
    or his E-mail address, and his password of Passw0rd!.

3. My Star ID and Password don't seem to be working when I try to logon to e-mail, what should I do?

Go to https://Starid.mnscu.edu and change your Star ID password. This will force a new password Synchronization with Ridgewater's network and should allow you to logon. Your starid password will expire every 180 days. You should receive a notice when it will be getting close to expiring. Please don't ignore those notices.

In some instances your web browser may have add-ons, plug-ins, or extensions that are interfering with the logon process. The simplest solution may be to try a different web browser if you have one installed, however it may be necessary to perform a browser reset and/or disable or remove unused add-ons, plug-ins, or extensions. The instructions to reset and manage add-ons, plug-ins, or extensions for the most common browsers are listed below as are the links to download and install an alternate browser.

Internet Explorer (Windows Only)

Mozilla Firefox (Windows or Mac) -

Google Chrome (Windows or Mac) - 

Safari (Mac Only)

4. How long will my E-mail remain available after I leave Ridgewater College?

About 120 days.

5. How do I set up e-mail on my mobile phone?

^ see Cellphone or Home Computer Setup above.